Connecting Outlook/Microsoft 365 to FINNY

Last updated: April 9, 2026

FINNY integrates directly with Outlook / Microsoft 365 so all emails you send through FINNY come from your own inbox. This ensures deliverability, brand consistency, and full visibility into your outreach.

Why Connect Outlook?

  • Emails are sent from your Outlook account, not a third-party relay.

  • Messages appear in your Sent Items folder.

  • Protects your domain reputation with built-in safeguards.

  • Enables automated campaigns across email and LinkedIn.

Connecting Outlook ensures your messages look authentic and prevents them from being flagged as bulk spam.

How to Connect Outlook

  1. Log in to your FINNY account.

  2. Go to Settings → Integrations.

  3. Select Connect Outlook.

  4. A Microsoft login screen will appear. Sign in with your Outlook or Microsoft 365 account.

  5. Grant FINNY the necessary permissions (send email, view mailbox).

  6. Once approved, Outlook will appear as Connected under Integrations.

Sending Emails After Integration

Sequential Campaign Processing

  • Multiple campaigns run one at a time: FINNY processes campaigns sequentially rather than in parallel to maintain daily sending limits and protect your domain reputation.

  • Campaign queue management: If you have 3 active campaigns, FINNY will complete Campaign A before moving to Campaign B, then Campaign C.

  • Progress tracking: A campaign showing 10% completion doesn't mean it's stuck - it may be waiting for other campaigns to finish first.

Planning Multi-Campaign Outreach

  • Prioritize campaigns: Launch your most important campaign first, as it will be processed before others in the queue.

  • Schedule for next business day: Campaigns cannot launch the same day they are created. Set your campaign start date to at least midnight of the next business day to avoid automatic date adjustments.

  • Stagger campaign launches: Consider spacing out campaign launches by a few days rather than starting multiple campaigns simultaneously.

  • Monitor campaign order: Check your active campaigns list to see which campaign is currently being processed.

Troubleshooting Campaign Progress

  • Low completion percentages or changed start dates: If a campaign appears stuck at a low percentage for several days or your selected start date was automatically changed, verify that other campaigns aren't running ahead of it in the queue. Start dates may also shift due to weekend restrictions or same-day launch limitations.

  • Expected timeline: With the daily sending limit, estimate how long each campaign will take and plan accordingly for sequential processing.

  • Campaign pausing: You can pause less urgent campaigns to prioritize others in the queue.

  • Emails are delivered directly from your Outlook inbox.

  • You’ll see campaign emails appear in Sent Items just like normal.

  • FINNY automatically manages:

    • Daily sending limit: capped at 100/day to protect your domain.

    • Bounce checks: every email is validated before sending.

    • Smart throttling: messages are staggered to mimic human sending patterns.

Even if your Outlook account allows bulk sending, FINNY enforces safe limits and pacing to maintain your email reputation.

Troubleshooting Outlook Integration

  • If Outlook disconnects, revisit Settings → Integrations and reconnect.

  • If you’re on Microsoft 365, your IT admin may need to allow permissions. Leverage the following Enterprise Application for proper permissions: https://login.microsoftonline.com/organizations/adminconsent?client_id=cb5fb81c-9d67-43bc-aa78-b646ded3ce87&redirect_uri=https://app.finnyai.com

  • Make sure your Outlook signature is updated in Settings so it appears in all FINNY emails. Use the "See what my signature looks like in my inbox" feature in Settings to preview how your signature will appear to recipients.

  • Note on signature fonts: The font used in campaign emails reflects your email client’s default font (Outlook or Gmail), not FINNY’s settings. If your signature font appears different from your email body, adjust your signature font in FINNY Settings to match your email client’s default font for consistency.

Changing Your Connected Email Account

  1. Contact FINNY Support to request a reset of your current email integration. You cannot disconnect and switch email accounts on your own.

  2. Provide the new email address you want to connect.

  3. Support will disconnect your previous email integration.

  4. Once reset, go to Settings → Integrations and connect your new email address following the standard connection steps above.

  5. Any active campaigns will pause during the change and can be restarted once the new inbox is connected.

If Outlook is disconnected, FINNY cannot deliver campaigns. Always verify your integration before launch.



✅ Once Outlook is connected, you can run campaigns, send personalized one-off emails, and track engagement directly inside FINNY.